Does it give estimates?
Only prices listed on your website, like an AC tune-up or a drain cleaning. For any other job it collects the address, a description and photos, and you send the estimate.
What does it do with an emergency call at night?
Safety first: with gas, leave the house and call 911 or the gas company; with a leak, close the shutoff valve. Then it flags the job as urgent and sends it to you at once.
I work alone. Is this for me?
Yes. The smallest plan is for businesses with up to 5 people, and every job reaches you on WhatsApp and by email with a short code. Reply with the code, and your answer goes to the customer.
Does it know which areas I serve?
Yes, if your website says so. People outside your service area get a clear answer instead of waiting for a call that won’t come.
Can I forward my current number to it?
Yes. Your business gets a local number with its own area code. Forward your existing line to it, for example only when you don’t pick up, in your phone carrier’s settings.