Guests ask about free rooms, check-in, parking and dogs at any hour, in any language. Your agent checks availability on your own booking site, sends a link with the dates already in it, and passes anything that needs a person to the front desk.
Free, no commitment. In Hebrew, English and any language your customers speak.
A guest who asks at 10 p.m. about the weekend books wherever answers first. Your agent replies at once, with a booking link for the dates they asked about.
Check-in time, parking, breakfast, pool towels. Your agent answers all of these from your website, so the team can look after the guests in the lobby.
When your site gives no quick answer, guests go back to the big sites and you pay commission. When your agent sends a link to your own booking engine, the booking stays yours.
Sample conversations from hotels and B&Bs. Every answer comes from your website, your booking site or your team.
Do you have a double free from Friday to Sunday?
I checked the booking site just now: two room types show for those dates. I’ve sent you a link with the dates filled in, where you can finish booking.
Can we bring our dog?
Yes, one dog up to 15 kg, for £15 a night. Just add it to your booking so we can have a bowl and a bed ready.
What time is check-in? We land at 9 a.m.
Check-in is from 3 p.m. You can leave your bags at reception from the morning, and if your room is ready earlier, the desk will message you on WhatsApp.
Call length 00:39
Is there parking at the hotel?
There’s an underground garage under the hotel, $25 a night, with no need to book ahead. The entrance is on the street behind the hotel.
Can I get breakfast in my room?
Let me check with the team, and I’ll come back to you here.
TeamYes, €9 extra, order by 10 p.m. the night before
You can! Breakfast in your room is €9 extra. Just order by 10 p.m. the night before.
We left a charger in room 3
Thanks for letting us know. I’ve passed it to the team; they’ll check the room and get back to you today about posting it or a pickup.
+1 •••• 6604
Guest asked on chat: “Can you call me about an accessible room?”
Hi, this is the hotel’s AI assistant calling back about an accessible room. Is now a good time?
Yes, my mother uses a wheelchair.
We have two accessible rooms with a step-free shower. I’ve sent your dates to the front desk so they can hold one for you.
For hotels and B&Bs only: when a guest asks about dates, your agent opens your booking site for those dates, reads what it shows at that moment, and sends a link with the dates and guest count already in it. It never books on its own and never promises a price.
Using another engine? Your agent sends your booking link as it is, and the guest picks the dates.
Prices and availability come only from what your booking site shows at that moment, always as “what the site shows now”, never as a promise.
Bookings are made on your own booking site. Special requests, like connecting rooms or a late check-out, go to the front desk.
If a guest types a card number into the chat, your agent asks them not to and points them to your secure payment page.
It says it’s an AI assistant at the start of every conversation, and on the phone that the call is recorded.
On your hotel’s website, next to the Book button: answers questions and sends dated links.
Guests who already booked write on WhatsApp about arrival times, parking and room requests.
Answers the front-desk line when nobody can pick up, in the caller’s language.
Short answers and links by text, for guests who don’t use WhatsApp.
Every channel in every plan. Pick by the number of people in your business.
100+ employees or several branches
Personal quote
For chains and larger businesses: priced by how much you use it.
Ask for a quotePrices in US dollars, before VAT. Call minutes beyond your plan: $0.25 a minute. Chat and messages don’t count toward minutes. If Meta charges for WhatsApp messages the business starts, that cost is passed on as is. Cancel any month.
It opens your booking site for the guest’s dates and reads what it shows at that moment, just as a guest would. It presents that as what the booking site shows now and sends a link with the dates in it. It never logs in to your property system or changes anything.
No. Bookings happen on your own booking site, and changes or cancellations go to the front desk on WhatsApp with all the details.
Yes. Even without a booking engine, your agent answers from your website, collects the dates and number of guests, and sends them to you on WhatsApp. The smallest plan is for businesses with up to 5 people.
Whichever language they write or call in: English, French, Russian, Arabic, Spanish, Hebrew and many more, by text and on the phone.
They message it on WhatsApp as they would the front desk: the Wi-Fi password, pool hours, a taxi to the airport. Anything that needs the team, like extra towels, goes to reception with the room number.
Type your hotel’s website and watch your agent answer and check availability.
Free. No sign-up, no card.